ComplaintsforHomes by Creation
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
19/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We purchased a new build home from homes by creation last year. We took possession on Oct 9, with them stating the house would be completed 2-4 weeks after. Its now August and they have not finished a thing. They have no one to contact and when the supposed sight superintendent does email he asks for the deficiencies list and states they are sorry and will finish it next week. We have sent them the list at least 15 times and also had a professional home inspection done and forward them the report. This week sod was delivered and they took our sod and used it to finish the 2 houses they just built in June. They have made no attempt to correct any of the issues with the house and wont return any calls or emails. How do we get them to finish our house???
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.