2 Customer Reviews
Review from Aiden S
5 stars16/12/2022
Professional, creative and extremely efficient! I cannot thank the team at Zen Living enough. We had very limited time to remodel our kitchen and two bathroom vanities prior to selling. My designer *** was very helpful and guided us through the entire process and kept us up to date with any changes. I would highly recommend them.
Zen Living Kitchen & Bath Response
19/12/2022
Hello Aiden,Thank you so much for your review, we'll be sure to relay your positive message to *** and our team!We understand that projects like this can be very stressful, and are delighted that we were able to expedite your renovations within your timeline. We look forward to being a part of your next renovation journey!Review from Sharon I
1 star11/03/2022
We are so very disappointed in the most recent kitchen cabinet experience with Zen Living Kitchen & Bath. Not only has this installation been dragging on since September 2021 (and it is now March 2022), there have been multiple *********, delays, staff changes as good people leave Zen frustrated with the way Zen is treating customers & staff, broken promises and more, but the worst part is Zen staff now stonewalling & refusing to even respond to my emails or my request for the name and contact number to talk to the owner and invite him to come to see the problems that need to be rectified. This is not my first Zen kitchen and I can't believe how they have deteriorated in quality and service, and that their way of resolving the last two remaining problems is simply to say "we have closed this file". If anyone wishes to contact me for more details, I'd be happy to share more.Zen Living Kitchen & Bath Response
11/10/2022
Hello ******, we are sorry to hear that there were complications and misunderstandings in your experience with us. We pride ourselves with great customer service and ease of execution. It sounds like you were disappointed here, and for that we offer our deepest apologies. We have reviewed your project internally to remedy any of our shortcomings and it sounds like there were a few different factors at play here. Again, we aim to deliver high level of service across the board, we apologize that you did not have that experience.
Customer Review Rating
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