ComplaintsforHome Warranty Advocates
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Complaint Details
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Initial Complaint
12/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I contacted Home Warranty Advocate after I received his advertisement pamphlet in my mail box. they had advertised that they could help home owners who were having trouble with their newly built homes and so I reached out to **** ****** on 12th Sept 2021 and he was at my home on the very next day. He went around the exterior of the house pointing out the shortcomings of the builder and took some pictures of what hethout was not up to code or standard as he stated. On the 17th of Sept 2021 he got the Advocacy Agreement and had me sign it, but he did not sign it when I asked him for his signature he said that it was not necessary. On September 24th 2021 he was back took some more pictures and askes for a deposit of $2500 which I paid by chq ***************** which was deposited into his account of which I do have bank statement and picture of my chq. after not hearing from him I started calling him , in the beginning he would say that he has been working on my file and it would take 6-10 months to get started. When that time passed and I called and texted he would not answer my call he was always busy steeling from other trusting old people like me. He gave a sobbed story about the fire in Fort Mc Murray. How so many seniors were cheated out of their savings by builders etc. I was getting ready to retire and had health issue around the same time going through surgery, taking care of my twins I was not in touch Last year he total stopped answering email text, or phone call. I thought others should know **** ****** is a master fraudsterInitial Complaint
12/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This man/company ******* our family completely. We paid him over $2600 for his promises of putting in our claims for our home we were selling. He told us that he would file insurance claims on our behalf and did an inspection of our home (which I later found out he is not accredited to do). His involvement was included in the sale of our house and he wrote a letter to the new owners including the promise to fix certain items on the house as well. Our initial consult and payment was September 2020 while I was pregnant with a young child as well. He stopped communicating with us and we spoke to him several times when I cornered him and he would reply that the warranty people were the hold up and that he did not file things correctly and made all these promises. He ghosted us and has not returned my calls, emails, texts in over a year now. He stopped replying completely after having several firm talks about his terrible communication and holding him accountable. He promised biweekly updates. Then ghosted for over a year. He is an absolute criminal and he is taking young families money. He is frauding people. Other peoples reviews can back this up. I have all the text message communications as well.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.