1 Customer Reviews
Review from Jamie H.
1 star21/05/2022
Very unprofessional! MAY 16 - ME - Good morning ! Just wondering if there is a date set up for the fence yet? Thank you ?? MAY 16 THEM- I'll try have an answer for you by tomorrow MAY 21 - ME- Hi there ! Happy May long ! ?? Just wondering if there is a date set yet for the fence ?We are wondering if we can change the post size to 46Our neighbor on the one side is getting a bit impatient so a date would be ideal if you could.THEM - If you can imagine having a company that has four guys two of the guys are unavailable and you have ****************************************************************************************** fence project done at the start of the summer I can assure you it is very difficult to schedule everything to keep each client happy. When it comes to patience or impatience, I really don't have much time for that because it just transfers a lot of stress on me With all due respect I can get to this project in due course but I need to finish what I'm doing first You contacted me April 14 th and I have client who have booked since 2021, ME -You've told me multiple times you would get back to me with a date, there's no need for you to give me attitude, I asked because I hadn't heard back from you and tried to explain my situation. I'm glad you have so much business, because seeing as the neighbors were able to get a date set with another company already, we'll probably go with that company as well. You told us around May and haven't managed to communicate at all, stop taking on more business if you're to busy to do that.THEM- I am not giving you attitude whatsoever and thank you for telling me how to run my business I generally get to everybody but some people are pushier than others. So you want to cancel your contract with us then ME - yes THEM - I said with all due respect in my last text to you, and then I'm giving you attitude, I would like to talk to the neighbour who is impatient also or is it just you who is impatient . Bestofluck
Cogan Contractors Inc Response
23/05/2022
Unfortunately this client was very pushy with us and when we asked them for some patients they got upset.This now looks like a court case pending for exposing our conversation online, slander of our business and loss of our time.
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