Business ProfileforCross Country Mechanical Ltd

I retained this company to pressure test our new Air conditioning system. We had it professionally installed...and needed a top up of coolant and a pressure test. CROSS COUTRY MECHANICAL sent a technician to my home. He added coolant to the system...pressure tested in, and left. Within 5 days..We were out of coolant. All the coolant had gone into the atmosphere, drained out of the system. I called the back , in good faith and asked them to check for leaks or anything that could have caused that issue. The same technician came back..pressure tested the system..told me there must be a leak. I asked him to please repair any leaks. He told me he would, and then he re filled the coolant , pressure tested and left again. SAME ISSUE. The coolant all leaked out. Even his boss told me when I called the office, that he should have never re: filled that coolant without making sure there were not leaks. He did not take the time to do his job properly. He again billed me for the second time . I had them come back a THIRD time. SAME ISSUE. They sent a different technician..and he told me that there were no leaks..filled the coolant and left. Another billing..Over $700.00 each time. The coolant ran out. It became winter..so I left it until now to turn them back on again. I called a different HVAC company. They came to inspect the units...and found SEVEN...7 ..leaks. This company had not tightened the couplings at ANY of the joints where the hoses/pipes meet. They filled the unit..and it is running cool and comfortable. I paid CROSS COUNTRY almost $2000.00 and they released THREE TIMES...refrigerant into the air because they did not do their job. I refused to pay for the coolant the last visit. They are repeatedly sending me invoices. They told me "we did not install it, it is not our fault it is leaking". I PAID THEM TO PRESSURE TEST IT FOR LEAKS. They did not do their job.