ComplaintsforAcross Country Movers
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Complaint Details
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Initial Complaint
11/10/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
When we received our house goods many items were significantly damaged and unable to be fixed. Fragile boxes were tossed upside and squished and the delivery crew attempted to unload all of our goods outside in the middle of the road.June 28 initial contact company using name Easy Way To Move Aug 20 goods received significantly damaged Aug 21 reported missing key for secure cabinet Aug 23 email to follow up on claim initiated Aug 24 additional pics sent Sept 1 follow up email sent Sept 5 response from company indicating claim being reviewed Sept 24 follow up email sent no response October 10 follow up email sent no responseInitial Complaint
10/10/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Seems this company now goes by Easy Way to Move, but has the same phone number as Across Country Movers. They also use ****'s Transportation for their trucking. After having multiple delays with the delivery of our items from the company, we are still missing a plastic storage tower. We're just a few days under a month of notifying the company that this item was never delivered and haven't heard back from them.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.