ComplaintsforSignature Kitchens & Baths
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
22/03/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
They installed 2 kitchens in my house (upstairs and basement). The downstairs has been peeling for years and when I tried to get them to come over they said they needed more service calls to go at once. The upstairs cupboards have detached from the ceiling, and they had repaired it once and then it happened again about 2 years ago. Same issue, they refused to come out until the had more calls. And then their building burned down and now they are impossible to reach. By phone, website or Facebook. I just want my kitchens repaired as they were nice at first. Thank youInitial Complaint
17/01/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Signature Cabinets - We purchase Kitchen Cabinets from Signature Cabinets in the past year which covered workmen ship for 5 years. I have tried to contact the seller by phone and email with an auto respondence which state the contact was no longer available. I have two cabinet doors with defects with no way to get them replaced. Would you be able to provide contact information? My email is ********@xplornet.ca. Thanking you in advance for your help. ***** ******
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.