ComplaintsforFinca Landscaping
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Complaint Details
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Initial Complaint
17/06/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
received quote to level lawn and re-sod. it was made clear that the current lawn was uneven, bumpy and needed to be level and smooth for mowing due to homeowner health conditions., this was the main reason for this work to be done. quote was accepted and work was completed. after watering the new sods for 3 weeks as required, the lawn was driven on with a lawn tractor and it was noticed that it was no better than before the work was completed. landscaper was contacted about remediation, his reply was he was sorry to hear that we were not happy with the work. we replied about possible rolling of the sods, his reply was that it probably wouldn't do what we expected, but he could do it if we wanted it done. we said we would like to have it done. next response was, due to the incline of the lawn, it wouldn't be safe for him to do it. no further communication after that as
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.