ComplaintsforEastern Innovations Contracting
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
27/05/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
***** owner of Eastern Innovations was hired to install a new singled roof. He took months to complete it between August and November of 2023. He was paid in full, in cash. The roof blew off in December or 2023. ***** claimed faulty shingles ***** said he would “ make it right” In March he said he was addressing the issue In April he said the repair was scheduled to begin. I arrived in May and the roof is gone. My house sustained 10s of thousands of additional damages ***** has not returned any calls or texts since April.Initial Complaint
21/03/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
6 months ago we made ** a co tract and he demanded 50% ** front. 4 months ago while I was away he demanded full payment to finish the job which he received by etransfer. The jobs STILL are NOT done and he's left 4 stages of scaffolding up, blocking entrance in/out of garage ALL winter long. I texted and phoned many times cause scaffolding came off supports, is banging against barn, may blow over and smash my vehicles and excavator and I'd like to have my car IN my garage instead of covered in rain/snow out in windstorms. He has left piles of wood scraps and hundreds of nails all over my yard that have been flying around all winter. And he ******* ** on last 2 jobs and did NOT do what he was supposed to. His response was that he thinks it looks good He? He has ignored everything and blocked me.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.