ComplaintsforFrankie's Pumping Service
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Complaint Details
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Initial Complaint
19/05/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Said company was contacted by me on May 2, 2023 to book their septic pumping services. It was booked for May 10 and payment of $362.00 was requested beforehand,I then sent an etransfer. May 10 the service man came, and he didn't know where the septic tank was.My husband and I both said we had better cancel services then,he agreed and left immediately. Almost a week passed and still no money back.I called,left messages .Finally received an email back stating they are keeping our $362.00.This was very upsetting, no services rendered. We are senior citizens on a fixed income. Thank you, ******* *******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.