Customer ReviewsforFlexiNail

* **** ** ***** **** ***** ** A year ago I found Flexinail. Within months of using it as instructed, I had nails so strong I could no longer bite them. I could even file them with good result. **** * ** ** *** no longer hide my hands. Thank you Flexinail.

Hi there, and thank you very much for taking the time to leave a comment here on the BBB site. Most people only complain on a site like this. Very happy that your now happy with your hands and again thank you for taking the time to leave your experience. Derek

After years turning to decades, I have been unable to find something - anything that would help my constant breaking, peeling nails and angry cuticles. I researched FlexiNail and decided to give it an earnest try. I followed the instructions and suggestions. Within two months, my nails went re-hab to perfectly normal looking, healthy strong nails. I can't say enough about this product as I am listening to my nails click away as I'm typing.

Thank you *****, that is great to hear. We get these comments daily but thank you for putting them here on a page where people check to see the credibility of our company. Thanks for the taking the time to make a post here.

I have been a nail biter all my life (off n on, between using acrylic nails, gel nails, and just gluing on plastic nails). My nails are HORRIBLE. I first purchased flexinail last summer and after 10 weeks saw an improvement - so for Halloween, I attached press-on nails. A week later, the press-ons were coming off and I could tell it took a thin layer of my nail as well. Back to crappy nails, but then I started back in early March -- I'm about at 10 weeks again and my nails are longer (and improved nail bed) than they ever get on their own. I apply nail conditioner 2 x daily (but am kinda lax about the cuticle conditioner). I am THRILLED w/the results, but want to know, can I use the vinyl cling-on sticker nails? If I apply a clear top coat, can I use the nail conditioner over my nails, or just apply the cuticle conditioner. I love my healthier nails, but want to 'decorate' them. I really like the various print designs of stick ons. Please advice as to how often I can use these products and for how long to still maintain the healthy nails I've gained from your product. Thanks! Having tried almost EVERY product on the market -- this has truly provided GREAT and lasting results.

Hi there, very happy to hear you are pleased! In reality, 10 weeks probably isn't enough time to fully "heal" your damaged nails. They take about 5 months or so to grow out and you seem to mention that you started with real damage - so I would probably go another month or so without any changes to your routine. If you try the stick ons - they just make changes slowly to your routine. Very similar to starting use of nail polish (read this link here for ideas on going slowly... https:****************************************************** * Also, recommend you don't use a clear coat or top coat at this time either - more info in the link above on that as well. Thanks for the comment and make changes slowly :)

A lot of hoopla for a product that doesn't work at all. What a waste of hard-earned money.

Not only did you ***** **** ** (ordering with four monthly payments and ONLY paying the first payment) - you also didn't follow instructions at all. THIS PRODUCT DOES NOT AND CAN NOT work in two weeks. So you deciding to apply polish after two weeks of usage (as we said) will not help improve the damaged nails you wanted to improve. If you are reading this review - know that this purchaser expected immediate results. If you expect to repair cracked or split nails natural nails in two weeks then please do not purchase our product or any other natural nail product. If you can be initially patient while the process works and want to break the cycle of long term nail damage then FlexiNail will help you.

I tried this product for TWO MONTHS, not two weeks; you made that up out of whole cloth. I did not cheat you, nor did I do anything wrong. I called you when I realized you had me on these automatic payments, because I wanted to try it before I committed to receiving additional bottles from you. If you don't want people to call and stop you from pulling additional payments from their accounts, then offer people the opportunity to try the product without these payment plans. I ** *** ********** ***** ****** * ***** *** your product did not work for me after two months of dedicated use. In fact, if anything, my nails were WORSE. *** *** ***** ******* * ******** ********* ***

After 2 months of use there's no improvement. The ridges in my nails are as just as bad now; breaking continues. When I posted the statement that the product was not working for me, they removed my statement. I stated it again and it must’ve been removed. I did get an email from someone at the company. I answered back, stated the problem but there was no answer back, just an ad.

Hi there, we did respond but then you responded to a ******** post (there are tens of thousands of FlexiNail comments and we just don't see them all). As we mentioned to you, if you started with really damaged nails (as you did), the first 6 - 8 weeks (where you were at this time) is just slowly getting enough product daily into the nail. It is a slow process at the start of starting / trying to balance the moisture / oil content in the nail. Everyday you apply - but then normal hand washing, hand sanitizer, doing dishes etc etc works to strip out what FlexiNail is trying to add. After the initial period of applications, your nails then start to adapt to the new oil / moisture content. At this point, as the older damaged nail grows out - the newer nail growth (helped by FlexiNail for longer) starts to grow in. This is why we said in your case to stick with it for another 6-8 weeks to break the cycle of nail damage. We asked you not to give up and continue daily applications. You received enough product for a four or five month cycle of applications. You had used less than half of the product you purchased and we asked you to finish the applications. This is why many of those thousands of ** comments mention that it took initial patience - but the results were worth the initial patience.

After trying numerous products for slipping and weak nails I read the positive reviews of FlexiNail and thought I would give it a try. Unfortunately I am very disappointed with this product since after a few months of regular use as directed, have seen no difference in the nail. I contacted the company, expressed my disappointment, asked if the company stood behind their product and requested a refund on my purchase of $67.68. The response was negative and I was told that "the company does not accept returns on open products in Canada" and was instructed how to use the product. I reached out again expressing my dissatisfaction with the repIy however have received no further response. * ********* ** *** ********* ********* ** *** ******* *** *** *** ******* ** ******* ******** *************

This customer purchased FlexiNail cuticle conditioner and fingernail conditioner over 7 MONTHS ago. She purchased four months worth of product. Using the product as directed would have involved using this product up in the initial several months. Also in addition to how the product was used, due to excessive shipping costs in Canada upwards of $15 per order. Canada FlexiNail does not offer returns. Our product is loved by tens of thousands. FlexiNail Canada can not be responsible for how a customer applies the product or tries to stretch out usage of the product. FlexiNail policies in the USA are different than Canada and US guarantees can be viewed on the USA FlexiNail site.