Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Moonlight Glass has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Moonlight Glass

      1314 7 Line Carleton Place, ON K7C 3P2

    • Moonlight Glass

      2128-10th Line Beckwith Carleton Place, ON K7C 0C4

    Business ProfileforMoonlight Glass

    Garage Doors
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Moonlight Glass has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Moonlight Glass

        1314 7 Line Carleton Place, ON K7C 3P2

      • Moonlight Glass

        2128-10th Line Beckwith Carleton Place, ON K7C 0C4

      Location of This Business
      1314 7 Line, Carleton Place, ON K7C 3P2
      BBB File Opened:
      14/4/2016
      Years in Business:
      8
      Business Started:
      1/6/2016
      Date of New Ownership:
      1/6/2020
      Number of Employees:
      1
      Business Management
      • Mr. Dennis Lambert, Owner
      Contact Information

      Principal

      • Mr. Dennis Lambert, Owner

      Customer Contact

      • Matt, Owner

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Alexnder J

      1 star

      07/04/2022

      This complaint is about widow glass replacement in April 2021. The replacement glass ordered was low e, argon with silicone spacers similar to the glass replaced in 2016 by Moonlight Glass. The delivered glass was not the same as the glass ordered but *************************** assured us that it was equivalent. On the first cold night the all the new installed glass was covered in sheets of water. The glass installed in 2016 and the glass originally installed 25 years ago remained dry.*************************** was contacted and asked to come and inspect the glass at his convenience. We sent him emails with photos showing the contrast. After we sent a registered letter he did make an appointment for several weeks later. He did not show up. We were able to set up other appointments but he always has excuses for not showing up. He no longer responds to emails or phone calls.

      Local BBB

      Better Business Bureau of Greater Ottawa

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.