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Find a Location

Ezee Credit Auto Leasing & Sales has 1 locations, listed below.

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    Business ProfileforEzee Credit Auto Leasing & Sales

    Auto Rentals and Leasing

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1345 Florence St., London, ON N5W 5W2
    BBB File Opened:
    7/3/1989
    Years in Business:
    36
    Business Started:
    1/9/1988
    Type of Entity:
    Corporation
    Business Management
    • Greg Vitali
    Contact Information

    Principal

    • Greg Vitali

    Customer Contact

    • Greg Vitali
    Additional Contact Information

    Fax Numbers

    • (519) 457-2358
      Primary Fax

    Email Addresses

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Helen P

    1 star

    30/04/2024

    co signed for a car from these guys for my daughter. They leased her a Nissan Sentra. The transmission went at around 115 000 km. She brought it back, they didn't fix it, and told her to pay for it. There was $6000 owing on it. They were willing to get her into another car, and add this "debt" to the new car total. (new car also also known for transmission issues) They stopped taking payments from her account, then put a $16000 debt against my wife's credit rating for co signing on a lemon car that they stopped talking payment for. They even got their car back,and there was only 6 grand owed when they stopped taking the payments. Majority of the cars on their lot are problematic lemons due to issues like cvt transmission, and other stuff **** ****** ** ********. So beware, dont buy a lemon from them. The only thing they have that's good is a legal team. *** ***** **** ******* They spell it ezee because it's not easy. **** ********* ** ***** ** ******** ****** *** ********** ***** ******* ** * **** ** ****** ***** ** ***** *** ******* ******* ** ****** ****** ****** ** *** ***** ***** ** **** ** ** ****** ******* They will not fix your credit, **** *** ********** Beware!

    Ezee Credit Auto Leasing & Sales Response

    16/05/2024

    We were surprised and disappointed to see this review posted, especially when written by someone not actually involved and we question why you are even able to post it. The review is inaccurate and contains many unfounded allegations pertaining to both the vehicles that we sell and our business practices. As you may know, the vehicle in question was leased with approximately 42,000 kms on it. During the course of 26 months, the vehicle was driven over 62,000 kms. As is standard, maintenance and repairs are the lessee’s responsibility, no different than a purchaser is responsible for the vehicle when financed by a bank. When the vehicle experienced mechanical issues, our records indicate that rather than repairing the vehicle and carrying on with the lease as required, the lessee decided to default and rejected all of our proposed solutions to rectify the situation. We report accurately to Equifax. This includes good payment history and accounts paid off. We have many success stories where customers have dramatically improved their credit rating. We also report defaults, as in this case. Any impact on the person’s credit is based entirely on their behaviour, not our reporting. We did have discussions regarding trying to resolve the outstanding deficiency, but this was also rejected which then led to legal action. The result of the legal action is reported to the credit bureau by the court system. We then indicated that we were still willing to negotiate a settlement, but these efforts were again rejected, and the lessee became non-responsive. Then this review was placed. We are still open to resolving this matter amicably and request that the lessee contact our office directly to discuss an actual resolution, *** *** **** ** ******* **** ******** *********

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