ComplaintsforKeyser Mason Ball LLP
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Complaint Details
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Initial Complaint
29/02/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Receiving emails saying I have 72 hours to pay and interest will be charged at 42.8 %.. my trustee sent them notice that they cannot collect this and should not contact me. Today another email, I called them and they said they’ll wait for the trustee, I told them they sent it twice.. and they said well wait and hung up. It also says pay by e-transfer. ***** ** ***** *** they’re reporting non payment ******** ** ******* Each time they contact me it’s a different person/email.Initial Complaint
28/02/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Hi my husband and I had a ***** account that went to collections and this law firm bought it. They contacted my husband to pay the balance which they sent an email stating they are on retainer for ***** and that everyday we go unpaid we get a 40% increase on the remaining balance. This 40% was not in our contract with ***** so when we contacted ***** they told us they sold our debt to the law firm and that they are not retained and there was no daily increase of 40%. The law firm **** *** gave us 2 days to pay the balance, the next day we called they said the email with the two day date is now increased even though it not past the date stated on the email. They ****** ****** ** ******* ** *** ***** *** **** ***** ***** ******** ** ***** *** are charging us an interest rate that wasn’t stated in the ***** contract. They will not answer are calls and emails to resolve this and are just going straight to the credit burrow with a made up number of debt they came up with.Initial Complaint
30/09/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I received an email from this company regarding a collection that I do owe to *****. The collector gave me 4 days notice to come up with money before *********** to take me to court, garnish my cheques, seize my account, etc. * ****** **** *** * ******** If they call my phone they leave no messages or even a callback number or even a number I can view *** **** ** ***** *** ** ****** I have not received any mail from them either. No registered letter, etc. * ** ** * ******* ******* *** ******* **** ******* ********** ******* * ***** ** **** **** **** ****** * **** ***** ** *** **** ** ****** ** ******** *** ********** ** **** ******* ***** ** ***** ** ******** * ******** * ******** *** ***** * *********
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Customer Complaints Summary
11 total complaints in the last 3 years.
10 complaints closed in the last 12 months.