Business ProfileforPella Windows and Doors of Ontario
At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 5 - 6400 Shawson Dr, Mississauga, ON L5T 1L8
- BBB File Opened:
- 22/12/2005
- Alternate Business Name
- Pella Window & Door Store
- Pella Showroom of Toronto
- Pella Window and Door
- Contact Information
Principal
- Brian Currie, Sales Manager
Customer Contact
- Mr. Don Foster, President
- Ms. Jennifer Fiore, Service Manager
- Brian Currie, Sales Manager
- Mr. Jeff Recourt, Manager
- Faye Yanchus, General Manager, Retail
- Additional Contact Information
Fax Numbers
- (905) 671-9471Primary Fax
- (416) 485-1240Other Fax
Phone Numbers
- (905) 827-1690Other Phone
- (866) 897-3552Other Phone
- (905) 671-9471
Customer Complaints
7 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
16/11/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Mark P
1 star03/05/2022
**** **********
Pella Windows and Doors of Ontario Response
06/05/2022
Pella Windows & Doors response about your warranty coverage on your doors as noted in the two separate emails sent dated on March 24th, 2022 and April 14th ,2022 was your warranty had expired on 05/14/2014. The warranty information that you are referencing was from Pella Windows & Doors products purchased from November 30, 2020 onwards. The warranty you should be referencing is from the Pella Historical Warranties Section on our website. You originally purchased your doors on June 11, 2004. and the coverage was dated between January 1, 2004 - December 31, 2004.
Pella Windows & Doors products are backed by some of the strongest warranties in the industry. Pella Windows & Doors stands by their warranty and follows its guidelines consistently and accurately. We have offered to assist you with fixing your out of warranty items with a detailed labour and parts quote. Should you have any further questions regarding this quote feel free to reach out to the Pella Windows & Doors of Ontario Service Department.
Sincerely
Pella Windows & Doors of Ontario Service Department
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