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            Business ProfileBurke's Sheet Metal

            Sheet Metal Contractor
            BBB accredited business

            Contact Information

            30 Grenfell Cres

            Nepean, ON K2G 0G2

            Visit Website
            (613) 224-3501

            Business hours

            Closed
            Business Hours
            7:00 AM - 4:00 PM
            7:00 AM - 4:00 PM
            7:00 AM - 4:00 PM
            7:00 AM - 4:00 PM
            7:00 AM - 1:00 PM
            Closed
            Closed

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 30/3/2021

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Burke's Sheet Metal is a supplier and manufacturer of steel and aluminum products for commercial or residential and custom work. They specialize in a comprehensive range of steel roofing and siding solutions. From custom fabrication to seamless installation. 

            Business Details

            Location of This Business
            30 Grenfell Cres, Nepean, ON K2G 0G2
            BBB File Opened:
            24/5/2019
            Years in Business:
            17
            Business Started:
            3/5/2007
            Business Incorporated:
            3/5/2007
            Accredited Since:
            30/3/2021
            Type of Entity:
            Corporation
            Number of Employees:
            12
            Alternate Business Name
            • Burke's Sheet Metal 2007 Inc.
            Hours of Operation

            Primary

            M:
            7:00 AM - 4:00 PM
            T:
            7:00 AM - 4:00 PM
            W:
            7:00 AM - 4:00 PM
            Th:
            7:00 AM - 4:00 PM
            F:
            7:00 AM - 1:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Joel Burke, Director
            • Manon Burke, Office Manager
            Contact Information

            Principal

            • Joel Burke, Director
            • Manon Burke, Office Manager

            Customer Contact

            • Joel Burke, Director
            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

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            File a Complaint

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Michael H

            19/08/2022

            Dropped off a template and discussed the requirements in person on Monday July 25th. Was told it would be ready Thursday or Friday that week. Called Friday July 29th, lady answered and said she would look into the timeline for completion and would call me back. Never heard back. Emailed owner that evening and received a response Monday August 2nd (this is ok, didn't expect an email over the weekend). Said it would be made this week. Called Monday August 9th, spoke to same woman as before regarding completion. Said she would call me back... no response. Emailed owner at same time. Never heard back from either. Called again Wednesday August 17th. Spoke to a man who was not the owner. Said he'd call me back... Never heard back. Went in to pick up my template on Thursday August 18th. The template was behind and under a machine covered in oil/grease. I like an honest answer rather than email and phone dodges and I like the work completed when they say it will be completed. If the job is too small or too large, just say so. I never set the date, those were the dates they provided.I would not recommend. Not customer focused and never did receive my order.

            Burke's Sheet Metal Response

            22/08/2022

            Dear ***********. We are very sad to hear of your disappointment with our buisiness. Due to the ongoing issues with COVID and lack of employees we are doing the best we can. Phones ring every minute and we try to respond as quickly as possible. Also the length of time it took for your sample is due to our supplier not having the required material to complete your job on a timely manner. If this was pre COVID you would have had your sample completed in less than a week. **** the owner tries his best, works seven days a week and fourteen hours plus a day. If he happen to forget to call you back it might have been due to being overwhelmed.

            Local BBB

            Better Business Bureau of Greater Ottawa

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