ComplaintsforMy Vikiing Repair
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Complaint Details
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Initial Complaint
22/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On March 18th 2022 I paid a deposit of half the amount which was $768.40 to My Viking Repair (Mr Lee). This was for the repair of my fridge including parts and labour. After 2 weeks, he finally said he's unable to find the part and we should look into getting a new fridge. He agreed that there was nothing more to do so he would give us a full refund. He came back refunded the $668.40 via interac and took it back out of the account. We clearly saw what happened on our banking account. He had also taken out $100.00 for his initial visit which he had told us $80.00, but that was not an issue at the time. Mr Lee is now not answering any of our calls, text or voice messages. We then reported him to the police and they contacted him. He said he refuses to do business with us and he now claims he changed a part in the fridge which is why he's not refunding the money. *********************************************************************** ******************************************************************. Why then did he refund the money in the first place. **********************************************************************************************************************************************************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.