Customer ReviewsforPaula's Wig Boutique

**** *** ********* I ordered a wig in February and was told I would receive it in two weeks and it’s now August and I still don’t have the wig I ordered. I ordered a curly wig in blonde. I was wearing a blonde wig and she insisted the color was standard and I would have no problem getting the curly wig in that color. I paid 5000.00 usd.I get the first wig. *** it was not the same wig I saw in the showroom.It was too small and the color was a orangey blonde. Leah ( owner) explains there was a problem but no worries- return the wig and we will take care of the problem. Second wig , another disaster- this one was shorter in the back and long in front. The front was wavey but not curly like the back and the color again was not what I ordered. I sent her pictures to compare the two wigs, so she can clearly see it’s not even close to the color of my wig. I don’t even remember her excuses but she insisted that I would get my wig *** ** ******* ******.The third wig delivered is awful. It’s over processed.The color is not even all over.The root is dark and the blonde has red undertones.Not what I ordered. What does Leah do next ? She leaves the chat and refuses to call me back. She’s let’s Daniella answer and she offers me a repair ? I paid 5000 for a curly wig and you are not offering me anything to fix my problem. It’s hard enough having to deal with hair loss but to deal with people who don’t care enough to call me back or come to some agreement.I really can’t afford to lose 5000.00. I brought the wig to several places to see if they could fix the color and not one person thinks they can fix it.They refuse to talk to me. * ****** **** ******* ***** ************** ** *** *** ****** *** *** *** ****Leah was so kind and never expected her to ***** ** ****.*** ******* **** ****** ****** *** * ****** **** **** ***. I have cried, begged and pleaded with them and I get dead silence on the other end. So now I will seek legal help *** **** *** ** **** ** **** ******** ***** *****