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            • Windscribe

              8901 - 9251 Yonge St Richmond Hill, ON L4C 9T3

            Business ProfileWindscribe

            Network Security

            Contact Information

            8901 - 9251 Yonge St

            Richmond Hill, ON L4C 9T3

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            Email this Business
            (888) 760-7387

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            8901 - 9251 Yonge St, Richmond Hill, ON L4C 9T3
            Email this Business
            BBB File Opened:
            7/6/2017
            Contact Information

            Principal

            • Yegor Sak

            Customer Contact

            • Yegor Sak
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/08/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            Complaint Details Unavailable
            Read 3 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Sadegh S

            04/03/2024

            **** *** ********** *** ******** *** ***** * their vpn got leaks, which shows my real ip and location , I purchased a one years subscription plan, which in live chat with Gary [a bot most better than their company human staff] i asked what is my plan and she said you have free plan while In my apk and account shows pro but not working properly anything, choosing this ** ******* company damages me 2800$, **** *** *** ********** **** **** **** ***** ****. Even in our lasting contacts which they trying to shows up on no issues with theirs side, i sent to them a video screen record to proof the VPN leaks and proof my words but again they refused to connect me with their CEO to speak, ***** ****** ** **** **** ** ***

            Windscribe Response

            07/03/2024

            This person is mistaken and is referring to their LAN-local ******* address as "leaking", which poses absolutely no security issues and is expected behavior on mobile platforms. Private IP addresses (10.0. are not routable on the Internet and cannot be used to deanonymize or compromise someone's privacy. Windscribe software is open source and is audited by 3rd party companies and security researchers and has privacy compromising no "leaks" of any kind. We offer bug bounties for those who report actionable security issues part of our VDP program.

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            BBB Serving Central Ontario

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