ComplaintsforBlack Card Books
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Complaint Details
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Initial Complaint
27/07/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I have a contract signed in 2020 with Black Card Books to publish my book EQ in Action. I have paid Black Card Books a substantial amount for their services. The book layout has been finalized and the book is ready to be printed. I have been in close communication with Black Card Books until April 2023 when suddenly all contacts ceased and I received no information at all. Radio silence! The CEO Josevie J. sent a message about 6 weeks ago but she is not responding to phone calls or mail. I am asking to get my manuscript back so I can look into self publishing if Black Card cannot deliver but I get no response. I have contracted with a marketing company to launch my book so this is very worrisome and frustrating. I have contacted the Canadian Embassy in ********* where I live and they referred me to you. I am grateful If you can help me get in contact with the company. Best regards,********** *******
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.