ComplaintsforFix Repair Appliance Services
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Complaint Details
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Initial Complaint
03/12/2021
- Complaint Type:
- Order Issues
- Status:
- Resolved
We met ********* *********** from FixRepair.ca to fix the ******* dryer purchased 2018 in the condo on October 23, 2021. He told us that the panel needed to be replaced and that he could order it and fix it by the first week of November. He was made aware that the sale of the condo was scheduled for the 26th and that the Buyer had provided us until November 15, 2021 to have it fixed, along with a $565.00 holdback from the sale in the event we didn't get it fixed. We have since called and texted **** - no part as yet....and he has no idea when/if the part will arrive. We understand his situation too, so we have requested our deposit of $200.00 which was e-transferred October 23. To date we have not received our deposit back and we lost $565.00 to the Buyer who couldn't wait any longer (understandably). We would like our deposit back.Business response
08/12/2021
Consumer Response /* (450, 5, 2021/12/07) */ Hi, This matter has been resolved. Thanks
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.