ComplaintsforGreen Frog Renovation Enterprise Inc
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Complaint Details
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Initial Complaint
14/12/2021
- Complaint Type:
- Order Issues
- Status:
- Unanswered
The start date of the transaction was in July - Aug of 2019. The amount of the transaction was 20,000 dollars. I had an issue with a leak that started from my roof. I got the money from insurance company who was covering the cost. The job took some time to complete as the pandemic was fastly approaching. The issue is the work wa not completed properly. The pandemic came and we could not have the work done which was alright at the time. Since the pandemic restrictions were lifted I reached out and explained the issues that I was having and I was told to send pictures. So I did send the pictures to Sasi who was in charge of the this project and he has not called me or responded. There were 2 occasions where he told me that he was on vacation and he would call me back and to date he has not. I have tried calling but no response. The issue is the work was not done right and now I have a issue in my living room, bathroom and sunroof where the work was done. I really need help to resolve this issue as it did cost 20,000 to fix and it should not be like this. Please call me at XXX XXX XXXX.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.