ComplaintsforCapital Concrete Inc.
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Complaint Details
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Initial Complaint
08/09/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
this company did my driveway. but there are serval cracks across the whole driveway 3 hours after they pour concrete. they finished their work at noon and we found cracks when I come back from work at 4 pm. they came to fix the crack but the fixing looks ugly. No one wants to buy inferior products!!!Business response
18/09/2022
Business Response /* (1000, 5, 2022/09/18) */ We are a prep, place and finish contractor. It was explained to the homeowner that we do not make or supply the concrete and that several times it was explained during prep,place & finish that we do not warranty cracking. The concrete was supplied by the largest concrete company in the world. With an outdoor mix design for Saskatchewan climate. We have tried repeatedly to work with the homeowner to resolve this issue via phone calls and text messages. Even having the supplier come to the driveway to inspect. As for trying to repair the driveway we were not able to as the homeowner had wet down the driveway.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.