man smiling with BBB Accredited Business Seal on overlay: the seal is a difference-maker

Customers turned to BBB more than 150 million times with high purchase intent last year.

If you weren't here, they didn't find you.


Learn more about BBB Accreditation

Your local BBB will use this information to contact you via phone or email to learn more about your business.

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Unlock exclusive Accreditation benefits

Here's a sample of just some of the services BBB provides to Maryland's community of Accredited Businesses:

  • Be more visible: get noticed on one of the most trusted review sites and have the BBB Accredited Business Seal next to your listing
  • Amplify your marketing reach: our advertising options expand your visibility and attract more customers in your target market.
  • Expert support: Receive guidance from BBB experts on best practices for customer service, dispute resolution, and maintaining a stellar business reputation.

These benefits are designed to help you build trust, attract more customers, and grow your business with the backing of BBB:

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Stand out with the Accreditation Seal

Earn exclusive rights to display the seal on everything from your front door to your company car; from your website to your TikTok videos. When you show the Seal, people pay attention. 

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The CEO Forum Group

Through in-depth interviews with over 1,000 top CEOs, The CEO Forum Group brings expertise from across the nation that you can use in your business. Sign up for a FREE membership ($195 value!).

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Dell Product discount

Dell Technologies and BBB have teamed up to help businesses get the tech they need at exclusive discounted pricing. Accreditation also provides access to Dell Technologies advisors and free onsite or virtual IT consultations.

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Custom Business profile

For Accredited Businesses, BBB.org is a portal for potential customers to visit your business profile, a landing page where you can share your story, website, contact information, images, videos, and more.

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BBB Learning

With hundreds of on-demand courses on a variety of business topics, BBB Learning gives you the tools you need to advance your skills while keeping ethical business practices top of mind. Accredited Business receive a 25% discount on courses.

Get a Quote from a BBB Accredited Business.
Connect with Customers

Customers use BBB’s Get a Quote tool because they know they’re ready to engage with a trusted business. These are leads - ones that can convert to sales quickly, delivered straight to your inbox or cell phone. 

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Google Ads & enhanced listings

Overwhelmed by digital marketing or don't know where to start? BBB absorbs the complexity so you can focus on running your business. Boost your listing on BBB.org, let us manage your Google Ad campaigns, explore content creation options, and more!

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Arbitration & mediation services

BBB's dispute resolution services are more cost-effective, less time-consuming, and more convenient than traditional legal channels, offering businesses and consumers a streamlined approach to resolving conflicts. Accredited Businesses recieve discounted rates for the services.    

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Business events

BBB hosts a variety of networking and educational events, some exclusively offered to BBB Accredited Businesses. See the calendar below for upcoming webinars, networking opportunities and more!

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BBB Trust Monitors: Search, website and customer reviews

Now more than ever, trust starts with online searches, business directories, and reviews. While you're taking care of business, BBB Online Trust Monitors are taking care of your reputation management online. You're notified if we find broken links, inaccurate contact info on sites like Google, and more.

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Refine your search engine listings

Our research into thousands of businesses showed that BBB, Facebook, Yelp, Google, and YP were consistently the highest ranked directory sites in search engine results. BBB uses AI-driven technology to help Accredited Businesses ensure their information is accurate on these directories.

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Put your website to work

BBB offers monitors that help Accredited Businesses improve their website. The monitors ensure that the ABs websites are credible and secure, delivering the professionalism their customers expect.

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Your one-stop customer review monitor

BBB's Customer Review Monitor provides Accredited Businesses an overview of customer review traffic from five of the major review sites. See your customer sentiment at a glance to monitor & manage your customers' needs    . 

New survey results are in: Accredited Businesses are giving BBB a big thumbs up!

Over 70% of responses from Accredited Businesses agreed that BBB is a helpful business resource, and 77% agreed that BBB helps connect customers to trusted businesses. 

When asked about the value of BBB services to their businesses, over 80% of Accredited Businesses responses said that BBB customer reviewsbusiness profiles, and complaint resolution services have good value. Better yet, over 90% identified BBB Ratings as the most valuable BBB service.

Accredited Businesses identified their top three business challenges this year as (1) managing increasing costs, (2) growing the business, (3) and hiring and retaining employees. BBB has helpful resources to help navigate these obstacles.

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BBB Speaker series

Speakers from BBB of Greater Maryland are available to lead community presentations, professional workshops, and educational seminars on various topics related to consumer awareness and ethical business practices.

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Business articles and tips

Let's face it – building and running a business can be pretty overwhelming. But don't sweat it! BBB's got your back with cool tips on everything from marketing magic to sales secrets and tech tricks. We're here to make your business life a whole lot easier!