Welcome to the Better Business Bureau serving the Heart of Texas Records Request Process. We strive to facilitate access to our records efficiently and transparently. To ensure a smooth experience, please note the following guidelines:
Records Request: Please click the link below and complete the Records Request Intake Form.
Request Processing: All records requests are handled on a first-come, first-served basis.
Requirements: A subpoena or relevant government action is required to process your request.
Response Time: We will respond to your request within 30 days.
Associated Costs: Depending on the complexity of your request, there may be an associated cost. We will communicate any fees with you before proceeding.
If you have any questions or need further assistance, please don't hesitate to contact us at 844-477-1099 or email legal@austin.bbb.org.
Thank you for your cooperation and understanding. We look forward to assisting you.