1 Customer Reviews
Review from Kyle W.
1 star01/31/2022
Body Renew steals as much money from the people as possible. They will NOT cancel your membership regardless of your health, safety, or any matter. They will not refund the money for the charges even if you tell them that they are unauthorized. They are a company of poor value and very poor customer service. I do not support a business of thieves.
Body Renew Alaska LLC Response
02/08/2022
The member came in and created his account on 6/6/2020, which was in the middle of covid. As stated in our contract, cancellations must be done in person or with a written notice that is mailed to the business. It was noted in the customer history that they called on 1/20/2022 and were told that they would have to provide written notice. At this time, no concerns for safety due to covid exposure were expressed. On 1/31/2022 member came into our location and completed a cancellation form.
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