ComplaintsforJones Chem-Dry
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Complaint Details
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Initial Complaint
06/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In December 2022, my wife, ***************************, had this business pick up an area rug that had been dirtied during a move. Some time went by and she was informed that the rug had been ruined and that they would be filing an insurance claim on the rug. We never received any form of payment for the rug and now over six months later they will not respond to phone calls or text messages. The rug is a 10x10 pottery barn area rug and although it is a few years old it would cost over $1,000 to replace it today.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.