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          Find a Location

          Hibbett Retail Inc. has 231 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileHibbett Retail Inc.

            Sporting Goods Retail
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2700 Milan Ct

            Birmingham, AL 35211-6919

            Get Directions
            Visit Website
            Email this Business
            (205) 942-4292

            Customer Reviews

            1/5

            Average of 60 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            216 complaints closed in last 3 years

            84 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 79

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Hibbett Sports is a full line sporting goods retailer.

            Business Details

            This is a multi-location business.

            Find a Location

            Hibbett Retail Inc. has 231 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              2700 Milan Ct, Birmingham, AL 35211-6919
              Email this Business
              BBB File Opened:
              6/12/2014
              Years in Business:
              79
              Business Started:
              1/1/1945
              Date of New Ownership:
              1/1/1995
              Business Incorporated:
              9/23/1996
              Type of Entity:
              Corporation
              Alternate Business Name
              • Hibbett, Sport Additions
              • Hibbett Sporting Goods, Inc.
              Business Management
              • Customer Relations, Manager
              • Mr. Mike Longo, President/CEO
              • Kirk Smith, Director, Senior Counsel
              • Johann Ostolaza, Director, Customer Relations
              Contact Information

              Principal

              • Customer Relations, Manager

              Customer Contact

              • Customer Relations, Manager
              • Ms. Kadie Prater, Customer Contact
              • Mr. Mike Longo, President/CEO
              • Johann Ostolaza, Director, Customer Relations
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              216 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/01/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              There are so many wrong things with ******* Sports store, I really wonder about its legitimacy. First of all, they do not allow you to use multiple gift cards in one purchase, and the one gift card allowed to use, is regarded as a curtesy, or thats what the customer service individual stated. How can that be if that is YOUR MONEY???? when you purchase their gift cards, they do not inform you of that. The supervisor stated this is clearly mentioned in the stores terms and conditions, but I read everything very closely and is not mentioned anywhere. It is a clear trap for repurchasing. I signed up for their online account. Well, the 10% off first order they advertise. that never got delivered.
              Read More
              Read 215 More Complaints

              Customer Reviews

              60 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Al M

              11/07/2024

              It is fast approaching a month and I still haven't received my online order. I ve attempted to try to resolve it via the companys virtual assistant which is not very user friendly and which is apparently not even recognizing my order number I've reached out to the courier to no avail. Speaking of courier, this appears to be part of the problem. My package has been in transit - but has not moved in over a week according to tje couriers website. I don't know who's responsible but all I know is I am extremely disappointed in the service and ease or lack thereof in receiving what I've paid for.
              Read 59 More Customer Reviews

              Local BBB

              BBB Serving Central & South Alabama

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