Business ProfileforParking Enforcement Systems, Inc.
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- Birmingham, AL 35233
- BBB File Opened:
- 8/5/2003
- Years in Business:
- 22
- Business Started:
- 1/1/2002
- Business Started Locally:
- 1/1/2002
- Type of Entity:
- Corporation
- Contact Information
Principal
- Mr. Owner
Customer Contact
- Mr. Owner
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
24 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Property THREATENS to tow ANOTHER vehicle for flat tire that HAS a required sticker on it but has NOT done so, but towed my car; as of 8-28-24, same vehicle STILL not towed but tows my car after I communicated with the property about it. That's discriminatory. All they had to do is make one phone call and say this car is being worked on; don't tow it. Property says they have no control over the parking however, the towing company knows Historic Properties. So my question is whether the Birmingham Parking System can randomly come on YOUR property and tow a car?I keep a clean apartment and surroundings and yet this is the repayment; don't understand where this discriminatory behavior is coming from. Put into practice what you said you would do with the vehicle with the flat tire FIRST and not my vehicle. The person WITH the sticker on their SUV still has NOT done as management has asked yet you tow my car even though I've communicated with you about it?? What management says and DOES is not consistent with ethical business behavior and has a history of such. If they don't agree take a survey of your residents that have left over the past year, one lived above me and the other on a different floor who had been there for five years. That same vehicle silver SUV is still sitting out there along with other cars that have not been driven or moved in two years!The resolution I want is to have my car returned back to me so that I can sell it; I informed management about my concerns to no avail. Please return my car back to me so that I can sell it. Thank you.
Part 2 of my complaint: Here's the copy of the text of me ON AUGUST 4th asking apartment management for another sticker. *** I left message with Parking Enforcement Systems*** on 8-28-24; no response. I went by there to confirm the address and get a picture of sign showing information on what's needed to get car back. "Hey there, just letting you know that the white ***** parked on the back row next to my ***** is a loaner until i get my car looked at. Also, can i get a sticker for it please? Thx ************************* 205, ********" Your response - "Yes you might need to move it so it won't get towed I have no control of the towing ****** Now on the 28th of August you telling me to come to the ********************** to get one. You didn't give me this information before, only that it might get towed. Parking Enforcement should have towed the Silver SUV since management had already sent notice to them threatening towing of SUV, instead of randomly towing my car since I had already spoken with management about the car and tried to get a sticker for it.
Customer Reviews
14 Customer Reviews
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Most Recent Customer Review
Scott S
1 star10/06/2024
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