Business ProfileforCoca-Cola Bottling Company United, Inc.

A coke technician, ****, came into my restaurant to repair the Coke fountain machine and broke my ice maker. He turned off the water and the ice machine under the coke machine seized. He left and came back 3 days later. He said he did not see the ice machine. He admittedly made a mistake. He forgot to turn the water back on after he diagnosed his machine. I asked him why he didn't tell me, he said because he didn't see the ice machine. I have been doing business with **** for **************************************************************************************************** turned off my water for 3 days. Then, *******************, ***** manager, told him to say it has to do with a separate valve issue; a technicality. He is referring to a valve I have for my filter that Coke uses for the water that pumps through their machine. I have had the same plumbing for 23 years. I have never had a separate valve and all of a sudden, I should have a valve and after the technician broke my machine. So, if I was supposed to have a separate valve, why did he work on the Coke machine? I could have installed the valve before he did the work. Then, as *** is playing his fantasy five football pics because you can hear clear as day the *** jingle going off like crazy in the background, he says I can talk to his insurance. They are handling it from this point. Then, they send the claim to ******** claims management firm, who they pay to investigate and find in ***** favor of course because they pay them! *** never called me or had a technician call and troubleshoot why my machine failed. I never spoke with the man. How could he have investigated anything? He didn't. He is a liar and Coke, you are just as shallow. Clean up your act and fix your mistakes. Old Coke would have never done this. Small businesses should not be stuck with your mistakes because you pay people off!