3 Customer Reviews
Review from Jesse W
1 star11/03/2023
Complete scam artists. They wont reply to any emails or calls. They only talk to you when they make up some charge that they want to steal your money. Someone needs to stop this company!
Management Apex, LLC Response
11/04/2023
This Resident most recently submitted four emails / portal request to our company within 5 minutes of one another. A representative of our company called the Resident's phone number (4 times) within 1 hour of receiving their email / portal requests. We have since communicated with the Resident via our portal and their specific Violation has been resolved.
Regarding their comment about us scamming them out of money, we would like to point out that this Resident is two years behind on paying their ********************* Annual dues.
Additionally, their claim of us making up charges is completely false. The charge they are referring to is related to our team observing an unauthorized trailer being parked at their property which is not in compliance with the Covenants for their community. This violation has been observed and documented numerous times, and the Resident has been mailed Violation notice letters regarding the matter. The issue was not resolved by the Resident per the rules of the Covenant which led to the Resident being assessed a Fine.
Review from Cody F
1 star07/03/2023
Terrible company, no accountability and since they are starting to lose control over an HOA they decided to change late fees from $5 to $60 so that they can double the original fees while the residents are actively removing them from the neighborhood. They are untrustworthy and are actively attempting to steal from the residents without the courtesy of trying to call it a service.Review from Wanna JO P
1 star03/29/2022
I hired ****** ****** Real Estate company for Property Management Services in July 2012. A few years later, I was told that ****** ****** Real Estate moved all of the rental properties over to Management Apex. In 2021, I began experiencing communication issues with Management Apex. The tenants have been behind on their rent for over 10 months. I have requested an eviction multiple times and was having trouble receiving responses from Shawn, who is supposedly the owner. I have been told that the tenants requested rental assistance, but I still have not received any rental income. No one answers the phone when I call and I have to send multiple emails to Shawn, which sends me vague responses. I hired a new Property Management company and Management Apex is refusing to transfer the tenant's deposit and files. Additionally, Shawn has not responded to my email requesting a turnover between companies. I believe money has been stolen from me which is why they are ignoring me and the new company. But that is ok. I hope you pray to your God or whomever you believe in. Because, trust me, your day is coming!!!
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