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            Business ProfileTruBridge, LLC

            Medical Business Administration

            Contact Information

            3725 Airport Blvd Ste 208A

            Mobile, AL 36608-1637

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            Email this Business
            (251) 639-8100

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            3725 Airport Blvd Ste 208A, Mobile, AL 36608-1637
            Email this Business
            BBB File Opened:
            5/12/2016
            Years in Business:
            15
            Business Started:
            1/8/2009
            Business Incorporated:
            1/28/2013
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Christopher Fowler, President
            Contact Information

            Principal

            • Mr. Christopher Fowler, President

            Customer Contact

            • Mr. Christopher Fowler, President
            • Ms. Rhonda Stringfellow, Executive Assistant
            Additional Contact Information

            Fax Numbers

            • (251) 639-8214
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            12 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/22/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            I tried sending an email and it was rejected. Essentially, I am looking for old ** records from 2020.Good evening,My name is ***** and I was told TruBridge is the 'old' billing department for the ** I visited back in 2020.The ** in question is located in *******, ** Address: *************************************** I am looking for the billing records for my visits. The phone numbers available on the website are not in business and so I can't get a hold of anyone. This is the phone number in question: ************ I can't seem to get ahold of anybody.
            Read 11 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Joy B

            07/05/2024

            This company called my elderly mother and falsely switched her insurance to Humana. I walked in her apartment when they were speaking to her on the phone and asked her to hand me the phone. When the agent explained that my mother is now on Humana, I told her to cancel it and that we did not need her insurance change. She told me I needed to call the main number and that she could not cancel it. When I called the main number they had no idea what I was talking about which led me to believe it was a non-issue. Fast forward to a month and I received a call from her primary care saying they can no longer take her because they do not take Humana. I will say when I called Humana, when I finally got through to person, they were very helpful and they reinstated her in her original insurance. They explained to me that TruBridge direct sales was the company that sold the policy and the agents name was ***********************. And they are investigating this. I will also be reporting them to the attorney general. Im disgusted with this behavior of swindling elderly people. Its shameful!
            Read 2 More Customer Reviews

            Local BBB

            BBB Serving Central & South Alabama

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