ComplaintsforRiver Run Construction
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Complaint Details
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Initial Complaint
08/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired this company June 2020 to put up a deck in my backyard that I have been saving for for years. I wanted to make sure I had the perfect person to do the job but he end up being a very dishonest and unprofessional person. I have tried to get in touch with him for months to try and fix issues with my deck and fence thats under warranty to no avail. He would always ask for more time to get to it and me being the understanding person I am I attempted to do such. Top of deck fell apart, expensive deck boards coming up and fence is coming apart . There is a 5 year warranty and **** will not return any calls or text messages. I spent over ****** dollars for this horrible work. I have pics upon request. Not to mention one of his workers came to work high and I have them on video talking about it so he was aware. I no longer want to have dealings with the individual. In would prefer my money back for not fulfilling his warranty
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.