ComplaintsforPinson Truck Equipment
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Complaint Details
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Initial Complaint
06/14/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
The business keeps saying they can't get axles for the trailers and i know there available because other trailer manufacturers are able to get them. We started this process back in July of 2022 and are still waiting for our trailer to be completed. Also we sent a 10 % down payment at the time of our order.Initial Complaint
12/06/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
In early 2022, our trucking company, Feather Ridge Farms, ordered a feed trailer from Pinson Truck Equipment and provided a 10% downpayment of $8,273.58 on 6/1/2022. We were given a date of 9/2022 for delivery of the trailer. We have yet to get our trailer, and are now unable to get ahold of the business. We have reached out to the local law enforcement department in Pinson, AL on multiple occasions to have them go to the business to request a call from them. Our last contact with Pinson Trucking Equipment was via email 2-3 weeks ago stating they will call the nest day, and we have yet to hear from them. Now, they will not call us back or answer our calls and have requested we stop contacting their sheriffs department. We would like to get this disputed ASAP, with either our complete 10% down payment returned or the delivery of the trailer. We are filing this complaint to the BBB for the reasoning of Pinson Trucking Equipment has failed on their behalf to not only communicate, but lack of providing a service/product and now will not contact us to resolve this between our two businesses.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.