ComplaintsforDiamond K Concrete
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Complaint Details
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Initial Complaint
04/18/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On March 22, 2023 I paid ***************************** with Diamond K Concrete $600 deposit to do a 14X10 concrete patio extension. He was supposed to start framing it on March 24. He did not show up. I messaged him and asked what time he would be here and got a response from "********" speaking for ***. She said with the weather they would have to postpone until next week. Last time I heard from Diamond K was March 27 stating they were waiting to hear from the plant to see when they would be sending out loads again. I have messaged them 4 times since then with no response. Now, their ******** page is gone. I was referred by his sister, ***********************************. who lives in my neighborhood.Initial Complaint
02/18/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Diamond K Concrete Missed 3 appointments to do a job for us. The deposit was paid upfront. The first appointment was 6:30 am Wednesday but cancelled the day before. The second appointment was for Wednesday evening to deliver supplies. He never came and never contacted us. The third appointment was for 7 am Thursday morning. He didn't show up. I text him and he gave many excuses but would not give me a time. I explained that we were uncomfortable with how things were going and wished to have a full refund of our deposit since the job was not even started. *** is refusing to return our deposit. He sends me a text message cussing me out telling me he will make our lives as complicated as he can for cancelling. He admitted in our conversation that he shut down his last business bc he was uninsured, not licensed and would not pay his taxes. He became very aggressive in his texts and kept changing his story.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.