ComplaintsforTodd's Mobile RV Repair
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Complaint Details
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Initial Complaint
04/03/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I paid Todd's Mobile RV Repair $335.00 for a service call to repair steps in my RV on 3/29/2024. @ ******** **** ** **** in Hot Springs AR. They were unable to complete repair on Fri, came back Sat 3/30/2024 to complete, paid an additional $150.00 for a total of $505.00. When we went to leave the park on Sun 3/31/2024 the steps would/did not work. The park mgr **** ******* witnessed the steps not working. ************** I tried several times to reach **** via cell phone/txt & he did not respond...when he finally responded he was very argumentive claiming the steps not working was not his problem and would not refund $....finally agreed to refund the service call of $180.00...I was not satisfied with this resolution but it was better than nothing, he sent $60.00 promising the rest on 4/1/2024, I[ve been unable to reach him since $ did not rec'v $
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.