Customer ReviewsforNorth Arkansas Motorsports LLC

On 5/24/2022 I bought and paid via wire transfer for a 2012 BMW X5 from Justin Hanna owner of North Arkansas Motorsports. Justin stated on 5/21/22 before the sale that he held clean/clear title to the vehicle and it would be shipped immediately when payment was received. Fast forward to June 1, I asked if the title was sent out Justin stated it was not, and that "it takes a week or so for it to hit my hand sometimes". This is a direct contradiction to what was said before he had my money. Then stated if it doesn't come tomorrow he won't be able to mail it until he returns from vacation on the 14th. Fast forward to June 21, long past the supposed return from vacation. I asked for my title, Justin stated he would message me when he was home in a few hours. No contact until the following day 6/22 when I reached out to him again inquiring about the title. He said he'd been on the phone all day and it should've been there by now and he promises he will get it handled in the next couple days. June 23 I follow up and he states "it looks like i'm going to have to file for a title and I'll do that first thing next week" I asked why it couldn't be done tomorrow with that still being a workday. I expressed my frustration with the situation. He states I will definitely have it middle of the following week. June 30th he states he's 99% sure he'll have the title in his hand tomorrow. I made contact July 5 and was told the title made it in on Friday but it was too late to mail but he would mail it today. July 9th I made contact asking where the title was and Justin said if I didn't have it Monday to let him know. That brings us to Monday July 11, still no title so I reach out and get no response. In order to obtain the title we had to get law enforcement involved and miraculously, the title arrived days later. Would HIGHLY recommend staying away from this dealership.