ComplaintsforCarlisle Roofing and Construction
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Complaint Details
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Initial Complaint
07/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I had them put a roof on my house and the shingles where not put on right after one year the shingles where falling off and now my roof leaks they did the work in July of 2021 I've not been able to get the complaint in because I'm deaf and disabled my son had to show me how till nowBusiness response
08/13/2023
We are aware of the damages to Mr ****s roof we promptly went out to check damages and discovered storm damage. We then advised Mr **** to contact his insurance as this was storm damage and we cannot warranty it. He advised us that he did not have homeowners insurance we gave him an estimate to fix the damages which he denied. Besides being storm damage his roof had exceeded our warranty period which would have caused it to not be covered thru us.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.