ComplaintsforRiver Remodeling, LLC
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Complaint Details
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Initial Complaint
08/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
May 21, 2024 River Remodeling LLC started and completed a concrete job. Second driveway and large backyard patio. Did a fantastic job. Then they poured the concrete clean out in the corner of our backyard. We were not asked and when we found out it was already done. The owner assured us he would be back to break it up and clean it up. Since June we have called numerous times, texted almost every other day. No one answers the phone or replies to our texts. On July 15, ************************************** our backyard and finally got a response. The owner apologized and said he would be at our house the next day and clean it up himself. He never showed up. We started calling him again and texting. No response. We just want the mess cleaned up. Its concrete in a pile in the corner of our backyard. Not only has it looked like c*** the entire summer, it has cause us to put one of our backyard projects on hold. I have pictures if you want to see them.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.