4 Customer Reviews
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Review from Kevin M
5 stars09/09/2024
I had to ship my wife's car from ********* to ********* during this past Labor Day weekend.....Not exactly a common route. After a week of researching, frustration, and useless quotes, I stumbled on to ***** ** videos. It all made sense (finally) and after another week of watching, I took the plunge. It took about a week, (It was Labor Day...end of summer, folks getting their kids off to school, and getting their rides from summer ****** to the winter ******.. ) to get a carrier... I thought I had a unique situation since I wasn't there with the car, but the driver/carrier got the car, loaded it up, and was on the way without anyone being there. Honestly, that was my biggest concern. I had air tagged the car before I left it, and watched it come across country. The driver called or texted me daily and I never had to ask about anything. The car was delivered without incident and exactly on schedule. I paid the entire amount up front since I was able to use a CC that way. Once I selected AirRyd, it was pretty much "hands off" (which I was so ready for...) throughout the entire transport. We were extremely satisfied with AirRyd and have already referred a friend. The driver was great too! I cant emphasize enough!!!....WATCH THE ** VIDEOS!!! It's exactly how things work for 99% of us and should put you at ease! Patience, and flexibility are the key to a happy outcome. They can get it done, but let them do it on their terms and schedule... (for a pretty darn good price too !! And....dont forget to tip the driver. My guy did me good, so I took care of him too.Bottom line....as long as you dont have a tight timeline... hand over the keys to AirRyd, grab a drink or two, and let them take over...Review from Vic P
2 stars02/03/2024
I used airRyd to move four cars from ********** to Georgia and their prices and communication is fine. The last car was transported by MJ Transportation. They lost the rear window in transport somehow and it's a 45 year old car so finding it was hard to do. My insurance deductible is too high to claim.The driver, ***************************************, begged me not to make a claim but that he would pay for it once I had it replaced. He promised that several times before I quit trying to communicate with him because he stopped answering the phone. I called airRyd several times and they disuaded me from making a claim. The actual trucking company, MJ Transportation also promised to pay and never did. AirRyde would not give me the insurance company name no matter how many times I asked for it. They literally told me "that's the problem with this business. Everyone promises and lies and then they change names." I reminded them their website actually says they will be happy to give the insurance information but for some reason they don't. I don't know what or who they're protecting. They actually promised to just refund their profit, $89. ....which, you guessed it, they never did. I think the ****** is have your car transported at your own risk. It's a c*** shoot.
AirRyd Auto Shipping Response
02/04/2024
Sir, we have explained numerous times, the transporter is NOT responsible for a dysfunctional vehicle with broken parts, un-secured windows, and etc. You shipped a vehicle that was NOT transport worthy. It is not the responsibility of the transporter to secure fenders, windshields, bumpers, and etc to your vehicle. If you ship a car that is not transport worthy, with missing or un-secured parts, then yes you do so at your own risk. We have never one time heard or seen of a rear glass flying out of the back of a car, not in ****** plus transports. So the ****** is, don't put cars on trailers that cannot withstand the basic wind on the highway and G forces when going around turns.Review from Thomas C
5 stars08/15/2023
While looking for an auto transport company I came across AirRyd on his You Tube channel. Watched a bunch of his Video's and what he was saying made a lot of sense. Researched a bunch of transport companies and was even more confused. I really liked how he says what his upfront cost is going to be to book transportation, and that his quote is a best guess and will be within $100. Well all said and done everything he said was exactly true. Paid him his flat fee with a discount for shipping two cars, within a few days of the date I wanted cars shipped I had an offer that was round up to the nearest $100 by the trucking company. Cars were picked up on time with great communication from trucking company, they were actually delivered a day early after receiving a phone call asking if it was ok to deliver early. I have nothing but praise for AirRyd and the trucking company he found to ship my cars.Review from Quinton W
5 stars10/17/2022
Really appreciated the level of service this company puts out. I recently had a 2022 **** Bronco transported from Coeur ********, ID to **********, ** , and I have to say I was probably one of the more paranoid customers. I'm quite sure I heavily annoyed the airRyd reps, but they did an excellent job being patient and answering my many pestering questions. This is a very nasty industry so it was very tough finding a company to trust. The car arrived in just 2 days after I booked the order, and in perfect condition. I was told the transport could take up to 5 days to get loaded , and another 2-4 for delivery. So these guys Under-Promise and seriously OVER-DELIVER. This is a very legit company. And that's saying something in this industry. 5 stars, and thanks again.
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