Customer ReviewsforOfferpad

I had contract to sell my home to Offerpad. Got as far as inspection completed, then 2 days later Offerpad cancelled with no explanation on the addendum to contract they sent via email cancelling. I called and was told the document was sent prematurely, as I was suppose to get a phone call first. Was told cancelling due to house projects and market value .They never sent the inspection report or discussed 1 thing on the report. I have no idea what the inspection said. And as far as market value you think they would already know that from the beginning when they give the initial offer. And the Offerpad inspector even gave me a lockbox to put on my door when it is time for final walk thru. That is so misleading , and not in good faith to do that to someone. I called the Offerpad inspector and left message the lock pad has been set outside on bench for him to pick up. Have not heard a word from him. So I guess Offerpad has lockboxes just left At peoples homes by the Offerpad inspector guy as gifts to remember how slimy they are. I am grateful that I was smart enough not to make any commitments to another home. I have read the terrible stories how people move out of their homes and then the rug gets pulled out from under them and they have to take the deflated final offer, or get cancelled and have 2 places in their lap. I send prayers and hugs to anyone who has suffered or misplaced by the business ethics of this company.

Sellers and buyers beware. Sellers, ********** will bait you with a high offer and revise it substantially lower right before the close. For us it was the day before the scheduled close. The revised offer was more than 20% less than the original offer. Fortunately, we were able to decline their reduced offer, not everyone is so lucky. If you have already moved or committed to purchase another house you may find yourself stuck. It's what I consider a bait and switch tactic. Do not commit to anything with them that is not a final offer.Buyers, I don't have direct experience on this end, but I can tell you the house across the street was purchased, "improved", and resold by this group and they have had one problem after the other with their house.I'd give 0 stars if I could.

This company should be a shamed of themselves. Heed my warning this company has awful business practices. We completed a contract with them. Had an inspection. They asked for their credits based on the fact we have a subdivision across the street thats been in process for over a year. We agreed because at that point we just needed this to finish because we were moving out of state and needed this done quickly. They offered for us to sign papers early and hold til closing which was 1 week early. Everything still all good. Then 4 days prior to closing we get a phone call that they are backing out of the purchase because the subdivision across the street is too much competition. 4 DAYS BEFORE CLOSING. We had already sold all our stuff. Quit our jobs. Put money down on a home that we were supposed to close on a week after this sale. This company ruins lives with no regard for what theyve done. Its disgusting. Someone needs to look into this companys business practices. Seriously

This company is a joke. The inspectors were great and then ******* kept changing the offer for rediculous reasons.

ZERO stars! If you're need to sell fast and cheap, then Offerpad is choice. If you are looking for little, to no timely communication to help answer questions, as you go thru the process, then Offerpad is the perfect choice. EXCEPT when they hound you to fill out their survey BEFORE you get the final offer!The ****************, We bought a new home thought we'd try this methods. it is known as a Buyer Beware state, however, when working with the Offerpad (AZ office) , it is also Seller Beware! We reached to them to get a offer and immediately received a call telling us we had to submit home pictures so they could send an offer. We set up a time to send pics and agreed on the date/time to review the offer. Then ************** (AZ office) sent the offer BEFORE her "team had a chance to review the pics". Which she said the pictures were required before an offer could be sent. But then she immediately pulled that offer and said that AFTER her team saw the pictures, she wanted a $3K credit for painting the inside of the home. They offered $35K less then the estimated home value, because they were going to "replace the kitchen and also put new flooring in the kitchen. Now to put into perspective, in the last 5 years we replaced the roof, all the windows, gutters, replaced the carpet, all ducts cleaned, and had the exterior home painted in our 3 bed/2 bath single family home in a cul-de-sac. They did their home inspection and **************** (AZ office) came back at 3pm EST on the 10th (LAST DAY) of the Due Diligence period with an offer for an additional $36K in repair credits!!!! Hmm $35K + $36K = $81K in credits?? Their "home inspector" gave a 96 page report claiming electrical issues. We absolutely said no to ANY credits! NO DEAL! We called an Electrician, they confirmed NO ISSUES in writing! We live in high demand area of *******. Our home value went up $14K+ since that time and our listing the traditional way. We have Realtors call/text EVERYDAY! We will be listing soon!

I wish that there was an option to give 0 stars. Be aware that when, or if, you sign a contract with this company, they will be sending potentially dishonest people to go through your property and do as they please. I had a home inspector damage my property and refuse to take responsibiliy for it. I made the inspector leave. To the credit of the management company that sent the guy out, they did pay for the repair. However, despite the fact that this inspector did not finish his inspection, and was visibly upset with me about calling his manager, Offerpad decided it was still a good idea to use the information he gave them about my house. His report is objectively half-assed, because he left halfway through. So, Offerpad decided to cancel the contract based on what was both a biased report, and a report that wasn't even complete. I wasted time and energy I can't get back and also dealt with very dishonest people, who almost cost me a lot of money. My advice is to avoid Offerpad. Their inspectors are sent out by a third party contractor. It's difficult to envision what problems you might encounter in dealing with them. You might not be as lucky as I was, and have a garbage inspector destroy your property, and then get stuck with the bill when Offerpad terminates your contract.