Additional Information for 24/7 Techsupportline

• 24/7 Tech Support Line, LLC

• Ms. Peggy A. Strandhagen, Director
• Mr. Tapan Kumar, Director

Principal

• Ms. Peggy A. Strandhagen, Director

Customer Contact

• Ms. Peggy A. Strandhagen, Director

• Payment, Refunds, Upgreading Terms1. If you are buying online a valid credit card is required for paying accounts. We reserve the right to accept or reject the payment made through credit cards.
  2. 247Techsupportline.com PC support plan starts from the date on which you signup or sign the agreement copy, and the payment is realized.
  3. In case of annual and more than monthly plan the Service is billed in advance on a monthly basis and is non-refundable for that month.
  4. In case you are not satisfied with the service and we have not been able to resolve even 1 issue with your PC in that month you are entitled to a full refund no questions asked.
  5. In case we are not able to fix even one of your issue your complete amount would be refunded. In case we're able to fix even one issue you're not entitled for a complete refund. We would deduct a minimum of ($79.95 or 25% of the total charged amount, whichever is higher) x number of cases resolved by us, and refund back the rest amount.
  6. All fees are inclusive of all taxes, levies, or duties imposed by taxing authorities of United States, and you shall be responsible for payment of all such taxes, levies, or duties, if levied in your country.
  7. We do not store credit card information for any customer and we would not do any charging without your explicit consent.
  8. You can move from a monthly/annual plan to an incident based plan, and we would be able to accommodate your amount for any such move at the terms and conditions suggested to you by your account manager at that time.Cancellation & Termination1. You are solely responsible for properly canceling your account. An email or phone request to cancel your account to your account manager is a must and you must receive a confirmation from your account manager on the date of cancelation.
  2. All of your data stored with us will immediately be archived from active servers and maybe stored with us for any future use.
  3. If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and we will not be charge you again.
  4. 24/7Techsupportline.LLC, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, for reasons such as unauthorized access of our portal, servers and databases, abusive behavior, data theft, improper utilization of our services, using the service for PC other than the one which has been registered for use with 24/7Techsupportline.LLC, among other reasons. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your PC Support Service.
  5. Any use of software which is not legal may result in termination of your services and cancellation of your account by 24/7Techsupportline.LLC 
  6. 24/7Techsupportline.LLC reserves the right to refuse service to anyone for any reason at any time.Modification to the service and prices1. 24/7Techsupportline.LLC reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
  2. Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 15 days notice from us. Such notice may be provided at any time by posting the changes on our website 247techsupportline.com or by sending an e-mail to you at our registered account.Card and BillingYou may be asked to provide us with a credit card number from a card issuer that we accept in order to activate your Service. You hereby authorize 24/7Techsupportline.LLC to charge and/or place a hold on your credit card with respect to any unpaid charges for Services or any related equipment. You authorize the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay all such amounts.You authorize 24/7Techsupportline.LLC and/or any other company who bills products or services, or acts as billing agent for 24/7Techsupportline.LLC to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your credit card until such amounts are paid in full. You agree to provide 24/7Techsupportline.LLC with updated credit card information upon 24/7Techsupportline.LLC request and any time the information you previously provided is no longer valid. You acknowledge and agree that neither 24/7Techsupportline.LLC nor any 24/7Techsupportline.LLC affiliated company will have any liability whatsoever for any non-sufficient funds or other charges incurred by you as a result of such attempts to charge, and/or place holds on, your credit card.If you mistakenly provide a debit card number, instead of a credit card number, you authorize all charges described herein to be applied to such debit card unless and until you provide a credit card number. In the event you are enrolled, or later enroll, in an automatic payment or electronic funds transfer plan, you agree that all sums described herein may be charged, at 24/7Techsupportline.LLC option, to the account number provided for such automatic payment or electronic funds transfer plan. When payment is made by credit card or debit card, payment will also be subject to the terms and conditions established by the credit or debit card issuer. If charges cannot be processed through your credit card, or if your bank draft or electronic funds transfer is returned for insufficient funds, we will charge you an additional $15.00.Contacting UsIf there are any questions regarding this Refund policy you may contact us using the information below.support@247techsupportline.com