ComplaintsforCore Landscape LLC
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Complaint Details
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Initial Complaint
03/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had contacted Core Landscape to review a previous job they did when then recomended laying soaker hose in place of my existing drip system in (2) different locations. The job they did, did not water the area sufficiently of equally so I wanted them to lok at it and see what could be done. There were also some leaks I needed to have repaired and included that in the work order.They scheduled an appointment to come out and review and repair the issues for Wednesday, March 13th @ 11:00 AM. They were late to arrive and finally they called to ask if they could send out a third party to aid in the repair. Upon agreement, they finally showed and proceeded to reccommend changing the entire etwork they previously recommended and installed. I agreed to that thinking why did they recommend and install the original configuration.They were not equipped to proceed with the recommendations and I was told they would return early Friday, the 15th, to completed the order. I waiting un'til around 10:00 AM and no one showed up. I called the office sget an update and they had the work crew call me.on the They said they would be here before noon and again did not show up. Again they called, checking on the weather conditions and was told they were on the way. After a couple of hours, I contacted them and was told they were 'just around the corner'. Needless to say, again no one showed up.I once again contacted the office and ask to be updated to the situation. I asked if the original personnel would call me and let me know what was going on. I have had no further conversation with them at this point.I now would like them to participant in their obligation and fix the issues ASAP without charge now.
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Contact Information
PO Box 427
Higley, AZ 85236-0427
Business hours
Today,6:00 AM - 4:00 PM
| MMonday | 6:00 AM - 4:00 PM |
|---|---|
| TTuesday | 6:00 AM - 4:00 PM |
| WWednesday | 6:00 AM - 4:00 PM |
| ThThursday | 6:00 AM - 4:00 PM |
| FFriday | 6:00 AM - 4:00 PM |
| SaSaturday | Closed |
| SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.