Business ProfileforBanner Health

Healthcare fraud - Patient Double Charges for Pre-Surgery Appointment. Date of transaction: 9/11/2024 Amount Paid: $335.23 Issue: Surgeon left banner (not patients fault). Banner instucting me to pay the $335.23 again to continue service with another surgeon. Banner committed to provide surgery services to remove cyst in index finger. I (patient) paid $335.23 to meet with Dr ******* ********* for pre-surgery appointment. Banner let me know Dr ********* left Banner and I needed to choose a different surgeon and pay the $335.23 again. I called surgeons office to discuss this issue and they told me it was a different surgeon and I had to pay again to get same service I had already received. They suggested I call my insurance company ***** to understand benefits. ***** said if they bill under a different provider I was subject to paying again. I then called Banner central billing office for a possible billing adjustment. Billing office said they couldnt do anything, it all depends on what billing code the surgeons office uses. I then called surgeon office back to see if medical team could code differently. Office person left a message with medical team to see what they could do. They called me back that medical team said I had to pay again. I dont understand how a surgeon leaving Banner creates a financial burden on the patient. This is wrong. I still have to pay $1,200 for the actual surgery. This was just the pre-surgery appointment.