ComplaintsforSilvarado Automotive
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Complaint Details
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Initial Complaint
03/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had my car towed to this shop because the intoxalock locked up and this location is contracted by the county to install and service intoxalock. They charged me 25$ for charging the battery which was brand new. When I called they said the towtruck driver said it was dead. The towtruck driver is not the customer, I am, I paid the tow truck driver to deliver my vehicle, not represent me at the garage. They clearly charged me for services that werent needed and then insisted that my new battery was dead. Disgusting behavior from a shop contracted by the county we pay taxes to.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.