Customer ReviewsforKodiak Pool & Spa, LLC

Unethical company and incompetent. **** ***** was sent out by our home appliance warranty company. Diagnosed my pool issue as maintenance problem on our end. Told home warranty company that my pool issue was due to lack of cleaning of filters and lack of adding DE powder. The company told me the repairs would not be covered due to lack of maintenance, and said it's his word against ours. Fortunately, we were able to produce years of invoices from our pool maintenance company that showed before and after pictures of filters, along with dates of service. We were able to show pictures of DE powder stuck on the equipment that he claimed never had this powder added. Our pool maintenance company is very meticulous and thorough, sends invoices, pictures and detailed description every time. The only reason, we didn't contract them to fix the issue, was because we had a home appliance warranty and knew the required repairs were due to normal wear and tear and covered under the warranty. The home warranty company had no choice but to pay up after being provided with proof to refute Kodiak's claim. Kodiak has no integrity, and should not be in this business.

This guy wouldn't even come look at my pool filter. He diagnosed my issues over the phone, decided it wasn't worth his time, and then completely ghosted me.

****. I guess he thinks he is the king of all pool maintenance. Will tell you at least 10 times he has 20 years experience. Anyways. He basically is a pitbull for hire by insurance companies. Pool pump that he replaced 4 months earlier stopped working and had the pump filter lid crack due to back pressure. He was literally jumping up and down with glee and a smile on his face blaming the cause of failure to dirty filters. Yup. It must be true because he said so. Doesnt matter what a couple of other technicians think because like god *** mighty what he says goes. Atta boy ****. You do a great job for insurance companies. You have no integrity and I would never recommend you to anyone unless I owned the insurance agency . Like others have said. You are a scam artist. 1 star is to many.

This company was sent to us from our home warranty. And these people burned out our motor when they came to check to see what the problem was. They had to turn the pump motor on so that way they can see the leak and where it was coming from. It took them 2 1/2 weeks to bring the filter that needed to be replaced. And all that time the on switch has been left on through that whole time. Which means that every night when our pool was supposed to run it was running without our knowledge empty in the water from the filter And the motor burned out. If your home warranty tries to send this business to you do everything in your power to keep from having to deal with this company. When they brought the filter, they didnt even let us know that they were there or they left. We just got a notification that they would be arriving within an hour , then the next thing we know we get a text saying the job was completed and the bill was submitted. We went out and looked and sure enough, the filter was installed. the person left and he didnt even stay to make sure the system was up and running. This company doesnt even deserve a one star rating. We will be in contact with this company to get them to replace the motor that they burned out by their unprofessionalism of not making sure everything was the way it was when they arrive to check out what the problem was.

This company scam, Was sent by warranty company did not even knock or attempt to make contact with us because we kept gate locked because of our dogs that would have ate him. When came again after told warranty company and then told them that pool pump was tampered with, was not.