ComplaintsforJ & F Autobody Shop
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Complaint Details
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Initial Complaint
08/29/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I first had contact with this business in Aug 2020. They put a new bumper on the front of my 2008 Dodge Charger. He charged me around $1050. I was initially pleased with the work that they did. However. on the same day, the turn signal fell off. I made numerous attempts to contact him to fix it, but he blew me off. I figured it was easier to just buy a new turn signal. However, the new one wasn't secure and fell off too. I came back at another time and see if he could fix the turn signal and a few other things. I wanted him to fix the turn signal with the one I bought, fix a cover on the driver's seat, and the handle on the glove compartment. I also wanted him to fix my driver's door because it didn't shut right. He charged me $250. He welded the door, but it didn't fix the problem. The next day, the cover on the driver's seat fell off. A few days later, the turn signal fell off again. The glove compartment was never fixed because he said he didn't have the right parts yet. I text him occasionally to fix the problems, but he usually doesn't answer. I think he's a good guy because he let me use his car when mine was being fixed and helped me get a new battery, but I'm not satisfied with the other work he did. I did get a receipt from him, but it only listed that he fixed the driver's door and the cover on the seat.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.