ComplaintsforEl Paso-Los Angeles Limousine Express Inc
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Complaint Details
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Initial Complaint
09/24/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I bought 2 tickets from ******* to *** round trip for sep 10 and sep. 20, 2022.On the 10th the bus was late 1 hour which is a lot for an airport trip, that day I had to pay another bus to take me to the airport on time.On Sep 20, bus should be at the *** at 7:30pm, one employee told us that the trip was cancelled, me and other affected had to pay an Uber to get home.I called the company and they told me the tickets boughr online are not reimbussable.This company is stealing peoles money and not been hel responsible for what they do wrong.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.