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Complaint Details
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Initial Complaint
12/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
We gave this company a $200 deposit for services and then after that they told us the total service would be double what we were told previously. We were never told this would change. No one ever informed us before we paid that we would be upcharged for this service. We spoke to the owner "****" who was extremely rude and argumentative who told us that he would keep our deposit unless we paid double what we agreed. He threatened us with his lawyer when we told him we would file a complaint. We just want our deposit back as this is not what we agreed to and feel this is an unethical business practice to force us into paying more money with threats of legal action. Please help.
Business response
12/12/2023
12-11-2023
Total Mobile Medical scheduled an installation appointment for their new logo on their company truck.
**** and **** both waited at Fast-Trac Designs for the installation to be done-8:45am 12-11-2023
Total Mobile Medical was satisfied with the installation of their new logo on their company truck.
Total Mobile Medical has removed all negative reviews about Fast-Trac Designs
Customer response
12/12/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
*********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.