ComplaintsforMariachi Mexico Nuevo
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Complaint Details
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Initial Complaint
04/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
04/16/2022 was my wedding day and this mariachi was hired two months in advance with a deposit of 600 dollars that was paid in order to secure our date. When the day of the weeding came Mr. **** tells me the prices are not what we originally agreed on and I accepted because I was told they canceled another event to be at mine. When the mariachi arrived it was not the mariachi I hired it was 3 people, a trio. Not mariachi Nuevo Mxico, the performance was poor due to them being the first time they had ever meet each other, we repeatedly had to tell them to play. One of them was hungover and drinking. I expressed my concerns to owner which was not there. And asked for a fair price die to them being a trio not a mariachi. He refuses to answer my calls or my messages.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.